Privacy Policy

Who we are

Blackstone Media is a full-service digital marketing agency based in London, UK. We operate the website at www.blackstone-media.uk.

Data controller: Blackstone Media
Address: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Email: salaam@blackstone-media.uk
Phone: +44 7944 643147

What data we collect

We collect information you voluntarily provide when you:

• Submit a contact or enquiry form
• Request a free audit or discovery call
• Email or call us directly

This may include your name, email address, phone number, company name, and details about your business or marketing needs.

We also collect anonymised usage data via Google Analytics 4 (GA4) — including pages visited, time on site, and general geographic location. This data does not identify you personally.

Why we collect it

We use your data to:

• Respond to your enquiry
• Schedule discovery calls and consultations
• Send you information relevant to what you asked for
• Improve how we serve you and future clients

We do not use your data for unsolicited marketing without your consent. We do not sell your data. Full stop.

Legal basis for processing

Under GDPR, we process your data under the following lawful bases:

• Legitimate interest — to respond to enquiries and manage client relationships
• Consent — where you have actively opted in (e.g. subscribing to communications)
• Contract — where processing is necessary to deliver services you have engaged us for

How long we keep your data

Enquiry data is retained for up to 24 months from initial contact. Active client records are retained for 6 years after the end of the engagement (in line with UK tax and accounting requirements). You can request deletion at any time — see your rights below.

Third parties

We use the following third-party services that may process data on our behalf:

• Google Analytics 4 — anonymised website analytics
• Google Tag Manager — tag deployment and event tracking
• Vercel — website hosting (UK/EU infrastructure)

Each provider operates under their own data processing agreements compliant with GDPR. We do not share your personal data with any other third party without your explicit consent.

Cookies

We use cookies to understand how visitors use our website and to improve your experience. For full details, see our Cookie Policy.

Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data ("right to be forgotten")
• Restriction — ask us to limit how we process your data
• Portability — request your data in a machine-readable format
• Objection — object to processing based on legitimate interests

To exercise any of these rights, email salaam@blackstone-media.uk. We will respond within 30 days.

If you believe we have mishandled your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will always reflect the most recent revision. Continued use of the site after any update means you accept the revised policy.

Questions?

Email us at salaam@blackstone-media.uk or write to us at 167–169 Great Portland Street, London, W1W 5PF.